select the most appropriate ISO certification consultant for your company..how to select ISO consultant

Congratulations on your decision to go for ISO 9001 / ISO 14001 / OHSAS 18001 / HACCCP ISO 22000 / ISO 27001 / SA 8000 / ISO 20000 / ISO 17025 management system implementation and certification.
We appreciate your initiative to implement and get certified to a globally recognized, respected and accepted management system like ISO 9001 / ISO 14001 / OHSAS 18001 / HACCCP ISO 22000 / ISO 27001 / SA 8000 / ISO 20000 / ISO 17025.
There are two components involved in any ISO certification process :- (A) Consulting, Training and implementation: Done by a consulting company (B) Certification body assessment and issuance of ISO certification body: Done by an accredited certification body.
Success of the ISO certification initiative, ISO standard implementation project any where in the world depends on QUALITY AND COMPETENCE OF THE CONSULTANT you hire.
Due to lack on knowledge and limited awareness about ISO standards, a majority of the organizations are cheated and duped by unethical – ill equipped – incompetent – unprofessional consultants / consulting companies.
Because of the so called ISO consultants with “One Hat Fits All” & “Cut – Copy – Paste” approach mushroomed everywhere who claim to be an ISO standard expert with a bunch of ISO documentation (acquired from somewhere) & some ISO standard vocabulary (without understanding their importance and meaning), a lot of organizations end up losing valuable time, money, resources and efforts without any tangible benefits in terms of process improvements, productivity and efficiency enhancement.
Lakshy Management Consultant Pvt. Ltd. as a worldwide leading, responsible and customer centric ISO certification consulting organization, has initiated a drive to educate companies wanting to implement and achieve ISO certification on how they should select a consulting company, what to look for in an ideal ISO consulting company, what to expect from an ISO certification consulting company and related FAQs.
Our aim is simple……
To help you select the best ISO certification consulting company that is appropriate to your business and save you from malpractices of so called ISO consultants with their “One Hat Fits All” & “Cut – Copy – Paste” approach.
Given below are questions you need to ask to any individual or organization that want to provide you consulting services for ISO certification project of your company:-
• Is he / she a free lancer or a one many consulting company or a proper legal entity working as a professional organization?
o It is strongly advised to work with a full scale consulting organization and to avoid free lancers or one man consulting companies because of professionalism, combined knowledge, reliability play very important in timely project completion with value addition to the processes.
• How many complete project life cycle experience does the person has for ISO certification?
o In order to bring in effectiveness, make sure that the consultant is fairly experienced with not less than a total of 100 ISO certification project life cycle exposure and experience to his / her credit.
• Does the consultant has exposure and experience to your industry?
o A MUST, always look for the consultant who has worked with companies in your field earlier.

• Is the consultant a technocrat?
o A MUST, in order to realize the true potential of the ISO standard, the consultant must be an engineer with management degree so that he / she can understand and analyse operational & commercial aspect of business process.
• Is the consultant presentable, effective communicator and has good personality?
o Very important as a lot of “One Hat Fits All” & “Cut – Copy – Paste” type of so called ISO consultants have none of the above and they don’t look like a professional who you can trust to drive your project. Make sure you meet the consultant himself who will work on your project and never take a decision without meeting and knowing the consultant himself / herself.
• Does the consultant only talks about ISO certification?
o IMMEDIATELY REJECT THAT CONSULTANT as aim of ISO certification is to bring in process improvement, ISO certification should be the by product of the process standardization and operational improvement activities. Only good consultant can make this happen, One Hat Fits All” & “Cut – Copy – Paste” type of so called ISO consultants can no do this as they don’t have any knowledge on process improvement and so talks only about ISO certification.
• Ask the consultant to elaborate on documentation by taking some example.
o An experienced and competent consultant will give you an example specific and related to your organization on the basis of information he/she might have gathered during your conversation. “One Hat Fits All” & “Cut – Copy – Paste” type of so called ISO consultants will fumble and will not have specific example and will quote something unrelated or vague
• Does the consultant says that he will give you some readymade templates and asks you to fill some data into it to complete the project fast?
o IMMEDIATELY REJECT THAT CONSULTANT as ISO certification is not just about documentation but process improvement. ISO documentation is to be developed specific to the business processes of an organization and only competent consultant can do that to enable organization true benefits of process standardization.
• Does the consultant insist / recommend to get certified from some / few certification bodies only?
o IMMEDIATELY REJECT THAT CONSULTANT as these are unethical consultants who does not have sufficient knowledge for effective system implementation and has back-door informal tieups with a few less reputed & lesser known certification bodies to get your ISO audit done without proper system implementation. You must select the certification body yourself after exploring all the options and take input from the consultant if required.
• Does the consultant suggest to forge records or prepare back dated records for the ISO audit purpose ?
o AVOID SUCH CONSULTANTS as these kind of consultants are very dangerous who play with your money, time, market reputation and resources. They preach and initiate a wrong trend in the organization just to satisfy the ISO auditor (That too a majority of times the auditors find out and you as an organization suffer) that proves suicidal for the growth and market image of the company.
Summary:- Don’t select a consultant who just talks about documentation and not process standardization or process improvement, who is reluctant to work with top notch certification bodies or certification bodies you suggest and is comfortable with a few lesser known & less reputed certification bodies and might outsource work to somebody else due to lack of his/her domain specific knowledge and expertise.
Sr. No. Decision Making Parameter Lakshy Management Consultant Pvt. Ltd. Other free lancers / ISO consulting companies
1. ISO 9001 compliance to deliver superior service quality? X
2. ISO 27001 compliance itself to protect your information and data? X
3. Established legal entity with full fledge offices across various cities to render seamless services. X
4. International tie-ups with research organizations, universities and governments X
5. International clients
In More than 30 countries X
6. Consulting team 17 consultants having transnational consulting exposure with leading companies with proven consulting and analytical skills. 98% are free lancers or man company, other companies have 1 or 2 consultants upto a maximum of 5 consultants.
7. No. of clients More than 2000 organizations in more than 30 countries 98% of the entities have less than 50 clients.
8. Employment status
All full time, permanent consultants on company’s payroll. X
Majority rely on outsourced consultants.
9. Competence of the consultants
All the consultants are having Engineer + MBA + Lead auditor qualification X
Majority are inadequate qualified with lack of competence
10. Experience of the consultants
Each of the consultant with minimum of 100 project experience. X
Lack of required experience
11. Customer support
24 hours dedicated customer care X
12. Domain Expertise & industry specific knowledge X
very few have it
13. Firm project planning & adherence to implementation schedule X
Ad hoc basis with frequent rescheduling
14. Crisp, To the point, Relevant, Practical, improvement oriented documentation designed specially for your organization by involvement of all the employees. X
15. Timely project completion
100 % projects completed in time X
no control and commitment
16. Certification body selection You are free to select any Only work with a few
17. Business Ethics X
18. Process improvement X
19. Pricing Cost effective pricing and huge savings from process improvement Total effective cost is more considering time loss, resource loss and rework of process and loss of reputation and dilution of brand equity and customer satisfaction due to improper processes
20. Money back guarantee X
Be informed – A public interest initiative by Lakshy Management consultant Pvt. Ltd.
Before initiating the ISO implementation and certification process, please ensure that you hire the best and most appropriate consultant with sufficient experience and domain expertise to drive your project successfully. This initiative is to save and protect companies from “One Hat Fits All” & “Cut – Copy – Paste” type of so called ISO consultants who damage your reputation and market credibility.
Make sure that you verify all the parameters given above and make a well informed decision about selection of ISO certification consultant because it’s not just ISO certification but how that ISO certification will benefit your organization through process Innovation, Standardization and Optimization.

Success of your business depends on sound processes
Implementation of sound processes depends on competent consultant
Competent consultant can only be identified by taking an informed decision
India Maldives U. K. U. S. A. Kuwait Greece Saudi Arabia European Union U.A.E.

Informed decision is to hire Lakshy Management Consultant Pvt. Ltd. as your ISO consultant

Corporate Office: 232, Sai Chambers, Sector 11, CBD Belapur, Navi Mumbai 400 614, India
Phone: +91 22 32995241 24 Hrs. Customer Care: +91 9821780035
Email: info@lakshy.com Web: http://www.lakshy.com

ISO
9001 ISO
14001 HACCP
ISO 22000 SA
8000 OHSAS
18001 ISO
17025 ISO
27001

If you want to take an informed decision then contact us and we shall be glad to assist your organization with right kind of input and information.