Lakshy Initiates ISO 9001 Consulting project with The Saudi Investment Bank Call Center, Riyadh, Saudi-
In order to make their services quality oriented The Saudi Investment Bank Call Center decided to implement ISO 9001` Quality management system by contacting Lakshy Management – one of the largest ISO certification consulting companies in India with clients in more than 30 countries on the basis of competence of the consultants, project plan, implementation methodology assessment.
The Saudi Investment Bank Call Center provides general information pertaining to the bank services, including services for account holders ranging from account information updates to service activations.
Awareness training, gap analysis, document design and implementation, internal audit, pre-assessment audits are steps to be followed by the organization for certification. Lakshy management consultant Pvt. Ltd. is coordinating the entire process to ensure effective implementation enabling in successful certification.
A core team consisting of officials from Lakshy and Saudi Investment Bank Call Center has been formed to take care of the project and ensure smooth implementation.
On the occasion of contract signing, representatives from Saudi Investment Bank endorsed the ISO certification initiative. They said that ISO 9001 certification for the call center will go a long way in enhancing operating processes and internal benchmarks. “The organization is looking at making ISO 9001 initiative developing into a quality culture in the organization that will be always responsive to the dynamic needs to the customers”- said Operations Manager of the Saudi Investment Bank – Call Center.
With the unmatched experience, Lakshy Management Consultant Pvt. Ltd is committed to provide superior services in the field of ISO 9001, ISO 14001, OHSAS 18001 and HACCP – ISO 22000 to companies in the every sector to improve their overall process performance and achieve sustainable competitive advantage in the market place.
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Lakshy Management Consultant Pvt. Ltd.
229, Sai Chambers, Sector 11, CBD Belapur,
Navi Mumbai 400614, India
Website: www.lakshy.com
Phone: +91 22 4024 3139
Mobile: +91 9821780035
