Successful ISO 9001:2000 certification for cellnext solutions ltd – Delhi India
Lakshy Management Consultant Pvt. Ltd. announced certification of cellnext solutions ltd – the next generation mobile value added service provider to ISO 9001 quality management system standard.
Cellnext Solutions Limited is a pioneer in wireless VAS and application services industry in India, working with all major mobile operators and leading enterprises for providing next generation IT and mobile Value added services cleared ISO 9001 certification audit.
ISO 9001 quality management system was initiated by the organization to further streamline their processes and operational efficiencies.
Cellnext identified Lakshy Management Consultant Pvt. Ltd. as their ISO 9001 consultant and trainer through scientific and objective supplier selection process. Cellnext decided on Lakshy as their ISO 9001 certification consultant on the basis of technical expertise and domain competence demostrated by the consultants of Lakshy Management Consultant Pvt. Ltd. in their presales presentations.
Management Representative was identified by the top management alongwith core team of process owners to implement ISO 9001 standard requirements as guided by the ISO consultants of Lakshy.
It was decided to concentrate on process, standardization and compliance rather than just focussing on the ISO 9001 certificate. The company worked with an objective of improving business processes and thus initiating customer centric process driven methodology.
The benefits of the ISO 9001 standard was seen by the organization in the 3 / 4 months of initiation of the ISO 9001 QMS wherein there was a comprehensitve process documents, SOPs, and work instructions for every functions. Training, training effectiveness evaluation and training feedback, customer complaint with root cause and corrective actions, formal cusomter feedback, regular internal audits were some of the positive initiatives taken on the basis of ISO 9001 standard requirements and that will help the organization acheive a commandable position in the market.
