compliance

How to comply with clause 7.2 of ISO 9001 standard ?

February 17, 2012

How to comply with clause 7.2 of ISO 9001 standard ? ISO 9001 : 2008 standard is one of the excellent tools to standardize your business processes and achieve a higher level of performance efficiency and effectiveness. Clause 7.2 – Customer Related Processes defines the flow of exchange of information between the organization and the client. Mainly the sales / marketing or business development dep... »

Risk management is an increasingly important business driver and stakeholders have become much more concerned about risk

February 17, 2012

Risk management is an increasingly important business driver and stakeholders have become much more concerned about risk. Risk may be a driver of strategic decisions, it may be a cause of uncertainty in the organization or it may simply be embedded in the activities of the organization. An enterprise-wide approach to risk management enables an organization to consider the potential impact of all t... »